Privacy Policy

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), this Privacy Policy explains how personal data is processed when using our services on www.proseccoboatprague.com, including booking a cruise, submitting an inquiry, or contacting our company.

Reservation and performance of the cruise contract: processed data includes first name, surname, e-mail, phone number, number of persons, cruise date, billing address if required, and payment details. The legal basis is performance of a contract or pre-contractual measures under Article 6(1)(b) GDPR. The retention period is 5 years after completion of the service for complaints and possible legal claims.

Invoicing and accounting: processed data includes name, address, and Company ID/VAT ID for business customers. The legal basis is compliance with a legal obligation under Article 6(1)(c) GDPR. The retention period is 10 years in accordance with accounting and tax regulations.

Direct marketing to existing customers: processed data includes name and e-mail. The legal basis is legitimate interest under Article 6(1)(f) GDPR. The retention period is until an objection is raised, for a maximum of 3 years. The customer may object to receiving marketing communications at any time.

Newsletter / marketing communication: processed data includes name and e-mail. The legal basis is consent under Article 6(1)(a) GDPR. The retention period is until consent is withdrawn.

Website analytics: processed data includes a pseudonymised IP address and website usage data. The legal basis is user consent granted through the cookie banner. The retention period is up to 26 months.

Personal data may be disclosed only to the extent necessary to provide the requested services. This may include:

We adopt appropriate technical and organisational measures to ensure the security of personal data and protect it against unauthorised access, alteration, loss, or misuse.

Under the GDPR, you have the right to:

Our website may use cookies to ensure proper website functionality and analyse traffic.

Cookies are small text files stored on the user's device when visiting a website.

Categories of cookies used: Necessary cookies – required for proper website functionality and security. Analytical cookies – used to analyse traffic and improve user experience, for example Google Analytics.

Users may manage or disable cookies through their browser settings or through the cookie banner on the website.

If you have any questions about personal data processing, you can contact us at proseccoboatprague@gmail.com or by post at the address listed above.

This Privacy Policy takes effect on 1 March 2025.